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Returns department

Audio-Technica Ltd
Returns Department
Technica House
Royal London Industrial Estate
Old Lane
Leeds, LS11 8AG
United Kingdom

Email : sales@atheadphones.com

For product returns please contact the returns department by email who will issue you with a Return Merchandise Authorisation (RMA) and will advise you accordingly. Repairs or refunds cannot be processed without an RMA number having been issued in advance of the item being returned to us.

Sales department

Email : sales@atheadphones.com

Tel : +44 (0)113 277 1441 (9 am – 5pm Mon-Fri GMT) English speaking only.

Our sales department can answer product and order status queries, but cannot take orders or process credit/debit card payments over the phone.